A stable, mature and helpful platform for facilitating workshops online

I am using Miro for facilitating workshops, sometimes internally, but more usually for external, in-house customers. Some of those are training workshops with Miro serving primarily as a more dynamic alternative to powerpoint and a space for jotting down results of breakout room discussion. In other cases the workshops are intended to gather perspectives, create solutions and support decision-making, in which case Miro serves as a tool to capture results of group thinking.

There was limited impact of Miro on my collaboration with the internal team. Sometimes we use the tool to support internal meetings and it is as useful as it is when applied externally. That said, we mostly need the tool to facilitate meetings with outside customers and other stakeholders, so it is mostly a matter of our business model.