Item: Miro
Rating: 10
Author: Andy Qi

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro was exactly what I was looking for, a simple way to diagram and put thoughts to paper (screen). It helps organize concepts with ease. I was evaluating it against our other teams using LucidChart and as a developer - Miro was far better suited for my needs with fewer tools that are geared towards other teams. It made it far easier for my teammates to interact with and has a better UI overall. Also, if you ever noticed increased lag while using interactive UI apps like LucidChart, this does not happen with Miro. I don't know how they did it but it works

Pros and Cons

Pros

Intuitive UI - team members can contribute quickly without much onboarding time
Performant - the browser doesn't crash like with LucidChart
Collaboration - easy to share between team members
Comprehensive - has all of the tools necessary to communicate complex eng architectures

Cons

None I came across while evaluating the functionality. Perhaps the third party extensions/collections are less extensive as competitors but that's arguably helpful

Return on Investment

Ease of use
Performance

Implementation Rating

Collaboration

Yes, it is very easy to bring internal and external stakeholders to the same diagram to collaborate

Alternatives Considered

Miro performs far better. See previous answer

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Twilio, AWS Lambda

Likelihood to Recommend

Miro is great for most teams that want to convey general concepts and be able to talk about them in a meaningful way. However it will probably come up short when you need very nuanced domain, client, or vendor specific tooling. However, I argue your team has too much institutional knowledge built in if you require those concepts to build your diagrams.

Loved it!