Item: Miro
Rating: 10
Author: Chris Powell

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro is one of the most versatile tools that I use. It can be used as a personal playground to jot down ideas and brainstorm, as well as to run workshops, planning sessions, and presentations. With so many tools like Jira being so delivery-focused, I find Miro a great place that creates the opportunity for collaboration and open-ended thinking. This is especially true in the discovery and planning phases, where ideas are not yet clearly formed.

Pros and Cons

Pros

Real-time collaboration between many users.
Flexibility in approaching your work, near limitless ways to structure information to achieve your purpose.
There are so many handy tools/templates that remove the upfront effort of coming up with ideas for running sessions or presenting information.

Cons

The AI tools have so much potential but are really in their infancy right now.
Automatic formatting suggestions based on what I am creating would be awesome. A new way to inspire ways to visualize my work.

Return on Investment

Miro saves me at least 20% effort when planning in the early stages. I'm not bogged down with filling out each field and can easily form and modify initiatives as they come up.
It has also reduced our quarterly planning days to 1 day rather than 2 when using Jira.

Collaboration

My team is nearly exclusively remote. Miro is basically the only way that we can all collaborate and share the same space. In fact, even in physical meetings, people have become so dependent on Miro that we also use it because no one wants to relay information from sticky notes, etc., into an online workspace for ongoing interaction after the meeting.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Figma, Atlassian Confluence, Slack

Likelihood to Recommend

I often recommend we operate in Miro in discovery, problem-solving, and early stages. Stepping away from delivery tools makes the conversation less finite and more open. The focus also shifts away from exact delivery dates and opens up possibilities and creative solutions. However, it is less appropriate when you actually want to build out a detailed delivery plan and teams take things into code.

Comments

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I'd be lost without Miro!