Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro allows distributed groups from all our global locations - US, Asia, Europe - to collaborate on key large-scale strategic business initiatives. Miro has been an important tool in facilitating daily project team stand-up meetings by easily reflecting both what is needed and what has been accomplished from each functional group.

Pros and Cons

Pros

Intuitive interface - no "training" needed
Ability for global collaboration
Ability to quickly create flowcharts reflecting process steps

Cons

Assigning work to clients / partners

Return on Investment

Improved productivity among Global Implementation teams by nearly 10%
Error reduction through shared task visibility

Collaboration

The collaborative functionality of Miro brought global teams together to share both expertise and task completion. This created a level of comradery and momentum that is directly tied to associate satisfaction scores.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

monday.com, Adobe Workfront, Webex Meetings

Likelihood to Recommend

- Creation of process flow diagrams for both client and/or partner implementation tasks in a clear visual display
- Straightforward reflection of business project team assignments, with shared visibility for dispersed and remote teams
- Collaboration on shared activities, such as refining a go-to-market process plan or steps for communication program

Comments

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Key collaboration tool for global teams