Miro is a great collaboration tool for cross-functional teams
December 16, 2024

Miro is a great collaboration tool for cross-functional teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a product designer, Miro is essential for collaboration and design workflows. I use it to brainstorm, synthesise user research, and create user flows. It’s also key for workshops, design sprints, and strategic planning, to provide an interactive space for my team to align on priorities and decisions.
Miro makes it easy to collaborate remotely with all team members, improves communication, and centralises visual documentation, making it easier to track iterations, share insights, and onboard new team members.

Pros

  • real-time collaboration
  • a flexible canvas for visual outputs
  • interactive features to help with engagement during workshops
  • centralised documentation

Cons

  • better version control and folder structure for files
  • offline access
  • Improved productivity: instead of juggling multiple tools for brainstorming, creation of flows/diagrams, and feedback, the team can use Miro as a single hub
  • Faster onboarding: we use Miro boards to create visual summaries of our work, which reduces the need for long intro meetings during onboarding.
  • Better decision-making: using Miro to visualise dependencies and priorities helps stakeholders agree on timelines quicker.
Miro has bridged the gap between remote team members, allowing them to collaborate in real time as effectively as if they were in the same room.
It allows our cross-functional teams to work together seamlessly to align on research insights, business needs, and technical constraints—everyone can contribute all in one space.
Miro offers a better suite of tools when it comes to team sessions, and it's also easier to collaborate with cross-functional team – it's less designer-centric than FigJam.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is well suited for remote workshops – I love features like following someone along, or hiding parts of the boards.
It's also great for creating flows like user journey map, service blueprints, etc.
I don't think it's as well suited for tasks like wire-framing, prototyping and UI design.

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