Miro: The Go-To Tool for System Visualization and Collaboration
January 03, 2025

Miro: The Go-To Tool for System Visualization and Collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro extensively in our organization as a collaborative tool to foster shared understanding among team members, particularly in projects that require visual representation. Miro is invaluable for brainstorming sessions, agile ceremonies (like retrospectives and sprint planning), and system design. Its flexibility allows us to map out complex systems, workflows, and processes in a way that's intuitive and visually clear.One of the primary business challenges Miro addresses is the need for a centralized platform where distributed teams can collaborate in real time. Whether we're aligning on strategy, identifying bottlenecks in processes, or mapping dependencies in systems, Miro provides an interactive space that bridges the gap between remote and on-site team members.

Pros

  • Real-Time Collaboration Across Teams
  • Visualizing Complex Systems and Processes
  • Facilitating Workshops and Interactive Sessions

Cons

  • Board Search and Discovery (shared boards of other authors)
  • Lack of a Clear AI Integration Strategy
  • Unified User Experience for Shared Boards
  • System Visualization: Miro helps us quickly uncover "unknown unknowns" by visualizing complex systems, such as organizational changes or workflows, on a single shared board.
  • Alignment Through Shared Context: It ensures everyone sees the same problem and minimizes context gaps, enabling faster, more informed decision-making.
  • Real-Time Collaboration: The remote whiteboard allows for synchronous note-taking and documentation, keeping all participants aligned and saving time.
Miro has significantly improved our ability to collaborate on new projects by providing a shared, real-time space for brainstorming, planning, and decision-making across remote and distributed teams. It ensures that everyone, regardless of location, can contribute equally, aligning the team quickly and reducing delays caused by miscommunication. The ability to visualize ideas and dependencies in real time has accelerated the kick-off and execution phases, enabling smoother and more efficient collaboration from the start.
Conceptboard: While useful for simple collaboration, it lacks the depth of features and polish Miro offers, especially for large, complex projects and advanced templates.
Mural: Similar to Miro in many ways, but Miro feels more intuitive, has better integrations, and a wider range of templates, which makes it the better choice for diverse use cases.
Microsoft 365 Whiteboard: While great for basic brainstorming in Microsoft-heavy environments, it lacks the flexibility, scalability, and advanced features Miro provides for system mapping and real-time collaboration.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Remote Brainstorming and Ideation: Miro’s infinite canvas and real-time collaboration features are perfect for distributed teams.
System and Process Visualization: Creation of complex systems where the tool isn't in the way of the process.
Team coordination: Quickly visualize information to generate a shared understanding of complox problems like timing&scheduling critical path problems or complex (product) dependencies.

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