A critical tool for UX research.
January 06, 2025

A critical tool for UX research.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to conduct UX Research activities such as competitive reviews or analysis of user testing results. I'm very visual, so I prefer these activities in a visual format that Miro offers. It also helps facilitate working sessions with colleagues and clients, so you can either share your screen and take people through your board or invite people to join the board and record their thoughts (brainstorming) or vote on ideas.

Pros

  • Arranging screenshots of websites for competitive review, plus webpage snippets to refer back to the live sites.
  • Organizing findings and information into themes to help synthesize research.
  • Brainstorming ideas and setting priorities in a collaborative session, with voting.

Cons

  • Sometimes large boards can get out of control and become very messy; it would be great to add a feature so you have a "project" containing various pages (like Figma) to help organize an entire phase of project work.
  • Improved productivity.
  • Better collaboration.
  • Easier research/data analysis.
n/a
n/a
Our teams work across four office locations in 2 provinces, as well as almost all our teams work remotely or hybrid. We either share our screen or invite people to our Miro board to follow along or participate. Miro makes remote collaboration easier than ever and has become our key tool.
n/a

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is absolutely perfect for UX research; especially organizing raw information from multiple activities (like competitive reviews, surveys, heuristic analysis, user testing, etc.) and then coming up with broad themes. I also use it for presentations if I'm able to use a lot of the material from a board and organize it into frames. Rather than using Powerpoint or Google Slides, I like to share my screen and take people through these frames as a more informative presentation. It would be good to enhance this capability in order to make cleaner presentations.

Comments

More Reviews of Miro

  1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro