Great product for any team, specially in product development
January 10, 2025

Great product for any team, specially in product development

Kevin M. Femenías | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In my organisation, we use Miro in loads of different ways. On the one hand, we use it to create roadmaps, and structure feature development timelines. We also use to conduct scrum events, specially for team building exercises. As a Product Designer, I use it to conduct research, making use os postits and other sectioning tools to help me understand the users rationale, allow our users to give input and organise overall research findings. Finally, I've also been enjoying the AI features that clusters post its together and creates grouping, it helps speed up certain processes when it comes to analysing research.

Pros

  • Helps with the blank page problem. It has a lot of templates to help you get started.
  • Its collaboration mode is amazing, allowing our team to jump in Miro without even needing a "Teams" call.
  • The ability to organise post its using AI.

Cons

  • I think small tweaks to the UI, specially the way arrows are shown could improve the overall experience. Sometimes, the arrows are too thick and weird looking, although you can change some of this manually, it never looks very tidy.
  • I personally would love to be able to edit the frames a bit more, both the border radius and even things like drop-shadows.
  • The ability to add personalised colours for postits
  • It has improved transparency regarding product roadmap and overall task and feature timeline.
  • It has allowed us to easily gather feedback and capture it in a way that anyone in the org can access.
  • It's reduced certain project meeting times, by allowing us to conduct meetings directly in miro.
As I've mentioned before, Miro has provided an amazing place for collaboration and transparency. We make use of Miro roadmap template to showcase what the future of the product holds. This transparency is key to make the teams understand their role in the overall product development. It's also incredibly useful when it comes to conducting unmoderated and moderated user research, as it provides a place that everyone understands instantly how to use.
One of the main reasons we mostly use Miro is that FigJam needs an understanding of Figma as a whole. It has a higher learning curve because of this. On the other hand, Miro is the easiest tool for outside people to use, because it can be very simple and there's no much extra information needed. Also, it's not necessary for them to have a premium account to use, unlike FigJam.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

It's very useful for UX research, specially for Information Architecture related research. It's also very nice to create a visual representation of the roadmap for a product.
I think it might not be that useful as a task storage tool. It's very difficult to navigate it, as it's an infinite-canvas type of product. It's also kinda hard to add links and things like that in a way that feels cohesive and useful.

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