Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for a lot of collaboration efforts. This is our go to tool for any team collaboration activities, brainstorming, workshops, and so on. Tool is very handy when it comes to both team as well engaging with larger stakeholders for addressing customer needs. Miro templates are very helpful to quickly get started and customize to our needs.

Pros and Cons

Pros

Marketplace apps and integrations with Jira/AzureDevOps
Additional features such as Timer, Private Notes, Voting
Manage Frames

Cons

AI very premature at this stage, would like to get this more enhanced to be able to create the templates / outcomes as needed. Currently it is not great
Trackpad vs mouse zoom sometimes is an issue especially on MacBooks - does not auto detect
Ability to integrate from lucid charts or other tools such as MS whiteboard or Mural when transitioning to Miro

Return on Investment

Improved and faster Decision making
Consensus and alignment from stakeholders
Improved morale, motivation and psychological safety from team members

Ease of Integration

I feel there are still aspects of integration which needs improvement such as even Jira integration, does not provide all benefits that I expect. Likewise, integration with other collaboration tools are not yet designed.

Collaboration

As I said in earlier comments, this is the go to tool we use for all our collaboration and team activities which requires brainstorming. All our team members are remote, and this is the only way we collaborate together. Great way to help us come to common consensus and bring alignment. Its fun, full of energy and motivating for everyone to collaborate using the tool.

Alternatives Considered

Mural, Atlassian Confluence, Microsoft 365 and Lucidworks Platform

Miro is the best tool I have used so far. Mural has lot of those features, but over the period of time, I think Miro features have really improved. Other tools such as Lucid charts and MS whiteboard are very basic and best for very basic team level stuff. In fact Confluence has its own whiteboard and features, but very limited. Can be used only for few members where limited collaboration required. Enterprise start to think on how many MIRO licenses are really required, as they see free other tools providing similar functionalities at least at smaller scale.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Atlassian Confluence, Mural, Microsoft 365

Likelihood to Recommend

Best suited when collaboration and brainstorming is required across team members - especially larger number of people. However, there are situations where it is less suited when the direct agile tools such as Jira or Confluence can be directly adopted, this avoids going back and forth from white boarding into the ALM tool, unless the integrations are setup.

Comments

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