Item: Miro
Rating: 9
Author: Paul Johnson

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro is flexible enough to meet a multitude of needs including collaborative workshops (that can be face to face, remote and hybrid), ideation with colleagues and alone, presenting concepts and workflows in pitch situations to clients or colleagues, story telling. I've used Miro to support Agile ceremonies such as sprint planning, demos and retrospectives so that all stakeholders can participate and contribute.

Pros and Cons

Pros

Create structure for workshops in a visual way
Enable storytelling for high level concepts
Annotation of screenshots to convey feedback
Create mood boards to help with creative processes

Cons

The usability can sometimes be tricky although for a complex tool it is pretty intuitive
Support for keyboard shortcuts can be in conflict with browser

Return on Investment

Ability to reduce travel as workshops can be remote (for client and our staff)
Rapid visual feedback shortens decision making

Ease of Integration

Collaboration

Miro is a crucial tool enabling our business to be able to perform effectively as a primarily distributed organisation.

Alternatives Considered

Figma

It is far superior as a collaboration tool. Figma has a high barrier to entry. Clients pick it up real quick.

Key Insights

Do you think Miro delivers good value for the price?

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Google Drive, Figma

Likelihood to Recommend

Great for online and face to face workshops with clients or user research study participants. Live collaboration with colleagues regardless of location - great for ideation and getting on the same page.

Comments

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