Miro: Easy Collaboration with Room for Improvement!
March 05, 2025

Miro: Easy Collaboration with Room for Improvement!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In my organization, we use Miro in various situations that require greater real-time collaboration. For example, we use it in brainstorming sessions, quarterly team planning, in every retrospective at the end of sprints, and in my department, which is Projects, we use boards to easily visualize the status of ongoing projects, control activities that need to be carried out by the department, record suggestions for retrospective themes that teams request, and also record which ones have been done and which ones haven’t. We register our department’s goals and how much progress we are making towards them. In short, we always use it to more easily visualize work and collaborate with the team.

Pros

  • Templates - Since Miro has a wide variety of templates, we always find what we need for our requirements, and generally, it needs little adaptation. Sometimes we don’t make any changes at all, and it serves the purpose.
  • Collaboration features - Being able to add a roulette or poll allows us to create very effective dynamics and games for team integration during retrospectives or onboardings, and I wish there were even more options.
  • Create with AI - This feature is a real lifesaver, making daily tasks much easier and helping to save time.

Cons

  • Lately, my team has been having difficulty copying and pasting elements. We have to use the duplicate option because copy and paste hasn’t been working.
  • I can’t think of many things to improve, but I have suggestions for what could be added, as I mentioned earlier, having more dynamic collaboration tools, maybe flip cards, dice, etc. Resources that enable a fun dynamic.
  • I would also like guests to be able to type a nickname when accessing a board instead of just having a random nickname, and to be able to add at least emojis to the boards. It wouldn’t need to be GIFs or images, but at least standard emojis.
  • Time-saving, because with collaborative boards, meetings end up being more dynamic, and we achieve our goals faster and more efficiently.
  • Centralization of Information - with the board accessible to everyone, we have significantly reduced issues of lost or disjointed information, and the level of generated documentation has also increased.
We work with 100% remote workers, so having Miro for planning, retrospectives, and brainstorming has had a very positive impact on team engagement and greatly increased the sense of teamwork in these meetings. It’s not like before, where only one person would present and talk for most of the meeting, making it monotonous and unproductive. With everyone being able to contribute to the material in real-time, collaboration has greatly improved.
Miro has many more features and tools than Conceptboard and Mural, and it is also more pleasant to use. Now, when I have to compare it to Freehand, it becomes a bit more difficult to find significant differences. Miro wins in having more templates, but Freehand had better usability in my opinion and many useful collaboration tools that we frequently used, such as: buzzers, cards, roulettes, yes or no buttons and ratings, polls, flip cards, and buttons with calculations where we could create formulas that were very useful on the boards to, for example, count how many items we have in progress, how many completed, etc. It also had many integrations just like Miro and AI features that are very useful. Therefore, I ended up coming to Miro only because Freehand was discontinued, but I would be very happy to know that all these features will come to Miro.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I have been using Miro for a long time, and it meets all the needs of a collaborative board. It is easy and intuitive to use. I wouldn’t give it a 10 for the reasons mentioned earlier, so there’s always room for improvement. However, I would strongly recommend Miro to anyone who needs an infinite collaborative board with tool and framework templates.

Comments

More Reviews of Miro