Collaborative Tool - Miro
April 16, 2025

Collaborative Tool - Miro

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In our organization, Miro is primarily used for different projects and product development. Its features and tools are used for various collaborative activities such as ideation, brainstorming sessions, user persona development, creating flowcharts, and process flows. Miro is found to be very useful for seamless remote collaboration, enabling teams to work together effectively in the absence of being in a common room with a whiteboard. Having global teams, this is one major problem that it solves, empowering teams to align ideas and processes virtually. One of its most impactful uses that I have seen is in maintaining the product roadmap, leveraging cards, timelines, and visual elements to communicate plans and track progress. Its user friendly interface and diverse set of tools support real-time, interactive collaboration, making it easier for team members to express, share, and refine ideas. Miro enables users to scribble ideas and clarify one's thought process and communicate it with the team. Visualizing concepts in Miro has been significantly effective, and I believe we will continue to use it as a core tool for collaboration, innovation, and strategic planning to shape ideas to reality.

Pros

  • As mentioned, it helps scribble ideas as if writing whatever comes to mind on a white board ultimately clarifying the thought and idea.
  • It is very easy to use the different tools provided and add elements such as cards, and shapes, and make different related frames in the same board.
  • Miro has different templates for various documents which can be useful along with the sharing feature allowing different people to collaborate on the same board.
  • I like how if you want you can follow the view of your fellow colleague through a feature in miro.

Cons

  • There is not much improvement I see but something that does annoy me is when I create workflows, I like to keep them to a single view so I make the arrow shorter, which is shorter than the default one. But, when I create a new box through the simple click from the older box it is in default and the arrow is long (default) which I again have to make short.
  • In the sticky notes sometimes I want to add points which I cannot do, so I have workarounds like either have different paragraphs or a hyphen or some symbol. So, I wish there was bullet points, number options in the sticky notes.
  • If I am opening a card and share the link from the tab, the link opener will be landing on the page without the card opened. I know for this we need to copy link of the opened card specifically, but initially this was confusing and regardless, I find it a bit counterproductive.
  • As we used Miro during the initial product development phases for clarifying ideas and developing user personas and their pain points, regardless of having global team in a virtual setting, the outcome was faster with higher quality results.
  • As mentioned Miro is extensively used for Product roadmap with each cards having the problem and solution with other details lined up in a timeline, which has helped greatly in tracking the progress of the product development.
  • Especially when it comes to senior leadership they have less time and need less but crucial context. With miro's visualizing capacity, it has been easier to communicate with them and get them to understand what is needed and get their ideas, thoughts, and decision on the topic increasing productivity.
Miro's online whiteboard erases feeling impaired of not having a whiteboard to jot down ideas and thoughts. Our company is global with team members scattered across the world. It is less likely to have all the members of a team in a room with a whiteboard to work on ideas and projects. However, this is not felt with the use of Miro. Miro's whiteboard has immensely helped in converting ideas to new projects and help discover the problems and find their solutions, as in the examples of the HR process optimization and user pain point and possible solution discovery sessions for which it was used.
  • Notion
Notion also has several powerful tools and features that cater to managing projects from start to finish. However, it still lacks in the brainstorming, ideation, and visual department. Notion is a great place to track projects and activities while creating meeting notes and assign next step tasks, but it still isn't user friendly to be creating visuals unless those are dashboards or anything definite. I realize as well that Notion is more document oriented while Miro is not but it would be great not to shift between the two platforms but have everything in one.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Whenever, I am working on any projects whose discussions can be simplified through visuals such as process flows, I go to Miro as I find it well suited. Even for my recent HR process optimization project, we used Miro to map out the current process and find the flaws and gaps it had to brainstorm solutions and make it better. While, sometimes while having discussions there will be tasks, next steps coming out as a result of the discussion, and I do not find an appropriate feature or template to cater to this and prefer to switch to other tools.

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