Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I would be lost without Miro! As a CX researcher, I use it all day, every day. I use Miro to compile documents and notes from my partners, write discussion guides and test plans, collaborate with my design, product and engineering partners and create presentations of my findings. Yet what I like the most is using it to take notes during 1:1 interviews or usertests using the table feature. This keeps everything organized and contained and makes synthesis a breeze!

Pros and Cons

Pros

Organizes documents
Allows for collaboration across departments
Enables everything to live together

Cons

Text box character limits
Text box fonts: can't make different lines different sizes or fonts
colors: no gradients
ai synthesis: still needs work

Usability

some that have no experience don't find things intuitive and often move boards and other things unintentionally

Tool Usage

Table, sticky notes

Reduced Tool Overload

yes, i default to Miro over Word or PPT

Alternatives Considered

Figma and FigJam

i prefer how Miro uses sticky notes

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Microsoft Powerpoint

Likelihood to Recommend

well suited: organized existing docs, create a timeline and strategy, develop a discussion guide, collaborate with partners less appropriate: if people don't have experience using Miro

Comments

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Miro all day every day