Miro helps our business and our teams

We use Miro for all sorts of business needs. I sit within Strategy and Transformaion where we use it for strategy mapping, customer analysis and personas, transformational product design and Organisational structal changes relating to setting up businesses. I've personally used it to capture product feedback, team retrospectives and team/project kick offs. I try not to have too many boards as it becomes hard to navigate and also know where information has been captured and shared with certain teams (both internal and externals).

Jira integration; Sticky notes and the packs available are fantastic for all users; It does get a bit difficult to manage external users as we dont use public links - there must be a work around for this that we might not be aware of.

Yes, Jira and Miro are fairly difficult to get working and has a fair bit of load on admins. For that reason (and the fact that users cant just do the integration themselves) means that we channel teams to add the Miro board link to their Jira boards as a workaround to the integration options.