Miro Simplifying Collaboration and Reducing Tool Overload
May 05, 2025
Miro Simplifying Collaboration and Reducing Tool Overload
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
Miro helps us to create E2E journey maps, run remote workshops with cross functional teams, prototype ideas and discuss solutions and visualize AS IS & TO BE states. Being a remote company, Miro helps us get real time inputs, ideation, drive meaningful discussions across the business regardless of location. We use it for journey mapping, process design and brainstorming. It addresses siloed communication, lack of visibility into other workstreams. Miro supports us both in strategic planning and day to day agile collaboration.
Pros
- Customer Journey Mapping
- Cross Functional Alignment
- Integration & Embedding
Cons
- Automation of performance metrics of the journey touchpoints
- Performance lag on large complex issues
- Folders for board organization
- Permission & access control at granular level
- Better team engagement and cross collaboration
- Increased productivity
- Integration with other software like Jira minimized time spent for marketing teams by reducing back and forth communication by 30% approx. and helped them to focus on more strategic activities
I love sticky notes for our brainstorming session. Pre-built templates are easy to repurpose, the project table is quite useful to track project deliverables.
Miro has decreased the need to file sharing as it acts as a centralized repository for all our documents and files. It helped us to create low fidelity wireframes in the early stages of the design.
Miro has replaced the need to use word doc for collaboration.
Miro has replaced the need to use word doc for collaboration.
Miro is a whiteboarding tool for real time collaboration and workshops, while TheyDo is only specifically meant for journey management practices and use of automated performance metrics integrated into TheyDo helps to visualize the upward and downward trends. TheyDo also helps to synthesize customer insights into chunks and categorizes them based on the customer lifecycle journey steps which helps the business to look at the frictions from broader perspective and supports us to prioritize opportunities for improvement. This is what lacks in Miro.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes
Comments
Please log in to join the conversation