Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro primarily to get an understanding between the team members and capture any relevant data. It helps visualize the topic and makes it make sense to the people involved. I especially like it when the business user's eyes light up because either we are identifying something they need (but not necessarily what they thought they did) or resolving a potential misunderstanding. I have also noticed that it makes story writing much easier, which means better end results.

Pros and Cons

Pros

Data/info visualization
Collaboration
Team/group participation
Asynchronous communication

Cons

A public area to see all requests/suggestions

Return on Investment

Reduced need for rework
Improved business user satisfaction
Keeps team members engaged

Usability

There are certain things that make sense, and certain things that take a little practice to fully understand/appreciate. For example, when navigating the Miro board, I have teammates who would accidentally move an item on the board instead of navigating around the board. I do remind team members to use the right-click (not left-click), but it is not always easy to break habits.

Tool Usage

Miroverse has been a great source of inspiration, and I appreciate the people who make it a thriving community. It helps me build my team by allowing me the ability to keep making things unique each sprint. Without Miroverse, my job would be significantly more difficult and my team would be significantly likely to be bored and/or become a "zombie scrum team."

Reduced Tool Overload

I like and encourage use of Miro to build ideas. This helps when writing stories in Jira or requirements in Confluence as the collaboration has helped minimize the need for rewrites (in my experience). This in turn has helped minimize the need for more meetings - in the past, we may have had multiple meetings within certain timeboxes to go over requirements and answer all questions. With Miro, we can get started on ideas and build upon them separately.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Atlassian Jira, Atlassian Confluence

Likelihood to Recommend

I like using Miro in most cases. I use it to help facilitate meetings as well as find inspiration to create my own theme (if I couldn't find exactly what I want from Miroverse). I feel it helps others visualize others' thoughts as well as help people better understand concepts that are not always easy. For example, I used Miro once to stress the importance of divergent thinking and when team members get into a disagreement, that is not a bad thing, but the participants need to remember to keep focused on the subject.

Comments

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I 3 Miro