Miro is the gold standard for online collaboration
June 17, 2025

Miro is the gold standard for online collaboration

Jerry Duford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is used frequently to do complex planning of agile project work - From story / dependency mapping to full on ART PI Planning. Miro is also used as the collaboration tool of choice for many team activities like retrospectives, problem solving workshops, brainstorming, documentation, and more.

Pros

  • Collaboration - Dozens of individuals actively collaborating on the same item in real time
  • Visual - A number of easy to follow visuals and organizational tools
  • Plugins / Tools - Things like timer, dot voting, flow chart tools and dozens of other features are incredibly helpful

Cons

  • Unclear licensing limitations - Free users used to be able to do more but the boundaries are somewhat unclear now
  • Hotkeys could be a bit more intuitive or called out better
  • Anonymous mode is clunky and misunderstood
  • 20-40% more productive PI planning; With remote teams, I cannot imagine running PI planning without it. We have tried other tools and end up spending a significant chunk of time figuring out the tool or making up for lost collaboration
It works well for those who are already savvy with such tools, but I am frequently surprised how newcomers are often lost without a means to catch up without some hands-on training by myself or others on the team who have been using it for years.
As a facilitator, tools like dot voting, timer, sticky stacks, and templates have been really helpful. The new AI tools are also helpful when trying to help the group reach consensus on nuanced topics.
Unfortunately, Miro is not as integrated with our 'source of truth' tooling as we'd like it to be. JIRA integrations exist but we have not taken the time/cost to build the integration. We instead use Miro as a brainstorm tool and then capture the 'actual' plans in external tools like agileplace / JIRA which creates duplicate entry.
Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines.

Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.

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