Miro feels like magic for distributed teams

I use Miro to collaborate with multiple distributed teams. Brainstorming, workshops, co-sketching, PI Planning, and many other use cases as we design software solutions for a global datacenter company. I am part of the Service Design team, and Miro helps me create visual artifacts that people can also work on. From internal solutions across our systems stack to our customer portal, Miro is a must have when we need to co-create. It helps us solve problems like: Online collaboration, Async communication/work, Visual thinking instead of text-heavy docs.

In my case, as a Service Designer, I need to collaborate a lot with stakeholders and come up with Service Blueprints, Experience Maps and Design Concepts. The templates and wireframing library in Miro speed that up a lot. Without Miro, we would go straight to Figma and try to come up with a Design, but being able to design a concept in Miro in a matter of hours, and have all the stakeholders already accessing it is definitely a game changer.

Not significantly. A lot is done in Miro, during the discovery and design phases, but we still need to use other tools like Figma, Confluence, Loop, Sharepoint, Jira. So what happened is...it makes it a lot easier to collaborate when we need to brainstorm or design, but hasn't replaced other tools.