Item: Miro
Rating: 7
Author: Ashley Rock Almeida

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro, as a tool, has helped us discuss whiteboard topics efficiently as a team. It has cool features, and the improvements are welcome. We use it for Scrum meetings, such as retro, but also when discussing and designing new software or analysing requirements from an existing one. As well as making visibility to complex problems using flowcharts.

Pros and Cons

Pros

Team Collaboration
Varity of tools
Visualization of complex issues

Cons

Pushing other miro products
Transparancy around Data Residency
Hard to use privacy controls

Return on Investment

Made meeting engaging when teams are not co-located
Made discussions stay saved and can be continued from, eg vs a whiteboard
Saved costs on materials such as sticky notes etc

Usability

Easy to use with browser or dedicated apps, integration with Company SSO, and easy to collaborate across teams and organizations. Intuitive in finding new functionality. Flexible with different ways of presentation. But sometimes very distracting with the amount of information one gets in one page. Harder to know who has access to the data.

Tool Usage

The Miro Board for collaboration
Flowchart and intuitive diagramming features
Create graphics for Team Retro
The ability to control presentation focus.

Reduced Tool Overload

Miro has only replaced presentation tooling during team collaboration. We are quite happy about the other tooling we have for what Miro tried to be a replacement. In fact Miro trying to push other All-In-One functionality feels akin to dark patterns and pushing us towards a vendor-lock-in and it is quite distracting.

Alternatives Considered

Microsoft Teams Rooms, draw.io and Atlassian Confluence

Miro is superior to these tools, but it is also significantly expensive.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams Rooms, draw.io, Atlassian Confluence

Likelihood to Recommend

Miro is well-suited for team collaboration, as it performs effectively when working with a team that is not located in the same place. But it does not replace a discussion with a marker on a whiteboard. For Miro to replace a whiteboard discussion, one must also invest in expensive hardware that gives the same feeling as writing and drawing on a whiteboard.

Comments

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