delivers a great value if your aim is medium level complexity projects.
December 02, 2020 delivers a great value if your aim is medium level complexity projects.

Juan Miguel Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Easier setup of project pipeline boards.
  • Time saving.
  • Real-time status updating. is being used as a Project Management tool for the main workflow of my organization. It's been used across the whole organization since it allows to have multiple departments cross reference information, tasks and workflows. It allows the organization to manage tasks in a efficient way counting on real- time updating.
  • Visually identify tasks in a pipeline.
  • Multiple configurations of workflow.
  • Integrations with other platforms.
  • Simplicity.
  • Intuitivity for some operations.
  • Customizations of display of information. is indeed a wonderful tool for project management. However, take into consideration it is designed for intermediate complexity. It might be smart to check on other project management tools like Trello for simple or short projects that don't involve may variables. allows [us] to use a plethora of features like integrations, automations, attaching files and custom notifications but this comes with a moderate learning curve to master the tool to its extent.
So far in my experience I never needed to use its customer support service, so I can't really give a very solid opinion about it. However, its troubleshooting and FAQ's service is as useful as one could expect. Not much to say about it either since the platform gives you plenty of information to work with.
Server has never been an issue and the desktop app works pretty well. For portability, the web version is great and the mobile app does its best with the resources a smartphone can provide. I've experienced a couple of minor server issues, but all of them have been solved with refreshing the page or re-uploading the app.

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of go as expected?


Would you buy again?

Yes works wonders for projects involving timelines, workflows, integration between departments and remote assistance/communication. It's specially efficient with digital product oriented projects, since it allows to integrate the tasks with other related platforms and features. It's easy to work with and there's a short learning curve to cover. I would look for other options however, if the project is straightforward or just too complex (like an engineering or scientific project with multiple stages and branches). Feature Ratings

Task Management
Resource Management
Workflow Automation
Team Collaboration
Support for Agile Methodology
Document Management
Email integration
Mobile Access
Change request and Case Management