monday.com is for every day of the week and for every user
Updated April 30, 2025

monday.com is for every day of the week and for every user

João Luís Dias | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

monday.com is being used on all of the companies of our corporation (currently 4). It's used by all company levels and departments, but it's most important use is for managing and planning production. Our company has grown over the last years and we used monday.com to keep track of our projects and for internal communication.

Pros

  • Internal communication.
  • Team management.
  • Project management.

Cons

  • More powerful mobile app.
  • Desktop app and browser mode not so RAM consuming.
  • Fewer automation bugs.
  • Time saving.
  • More access and universal access to information.
  • Team management.
  • Team building.
  • Increase of productivity.
monday.com is a powerful but very user friendly tool. It is like Slack and Asana combined but made better. I use to say that monday.com is like Excel on steroids, because anyone can use it from the get-go, because is so intuitive, easy to use and straightforward. Also, the possibilities for automation and personalisation are almost limitless.
This is one of monday.com's biggest strengths. Its customer support is very quick and effective. I've used it a lot and their response is always almost instantaneous, very friendly and capable of solving whatever problem. They also make sure that they follow up and ensure customers are happy and satisfied with their response.
monday.com is always improving and adding features. Inevitably there are bugs and thinks that don't work as well as expected on the beginning but monday.com team is always eager to improve them. New features like automations and integrations are always improving the tool and aim to address the needs and requests of users and clients.
I didn't use Asana that much, and I kind of liked it, but the visuals of Monday.com are just way more appealing. Also, I found Monday's customisation and adaptability stronger and easier than Asana's.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is well suited for medium and large companies that have to keep track of products and/or projects with many stages. It's also fundamental to team building and team management as it makes information and communications between colleagues very easy, direct, simple and trackable. Due to its flexibility and personalisation, monday.com can be used by virtually anyone and for any purpose. I don't think there is a scenario where monday.com is not well suited (as long there is internet connection, of course).

monday.com Feature Ratings

Project Management
8.6
Task Management
10
Resource Management
9
Gantt Charts
8
Scheduling
6
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
9
Document Management
8
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
9
Change request and Case Management
8
Budget and Expense Management
8
Professional Services Automation
7.0
Quotes/estimates
7
Project & financial reporting
7
Integration with accounting software
Not Rated

monday.com & Collaboration

We use monday.com to keep track of our projects and keep the entire team up to speed to the development and status of each and every project. We update monday.com with all the most important info regarding each project so everyone can see it in real time. We also the chat section for each project to communicate between departments and team members.
10
I truly believe that monday.com is a perfect tool to project managment.

Using monday.com

11 - Sales, IT, Production, Finance and Design.
2 - Monday.com is a very straightforward and easy to use platform. The employees that support monday.com in house are familiar with monday.com and have good knowledge of IT tools and systems. One of them is an IT engineer.
  • Product Management
  • CRM
  • Internal Communication
  • As a CRM
  • To track employee's vacation days
  • As a task manager
  • I can't think of none
Because Monday.com is so integrated in our day-to-day operations that loosing this software is unthinkable. We literally could not function without it.

Evaluating monday.com and Competitors

  • Ease of Use
Some people in our company don't have strong IT skills, so it was very important for us that the tool we'd use to manage our production would be user friendly and very easy to use.
I wouldn't.

monday.com Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using monday.com

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The visual elements
  • Integrations
  • Automations
  • Drag and drop
  • I can't think of antything
Yes - I believe that monday.com should be primarily used on a desktop, but the mobile app does the basic stuff and works just fine.

Comments

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