Monday.com, administrator experience
January 30, 2021

Monday.com, administrator experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Huge time saver in not having to do emails back and forth, unnecessary check-in's about projects.
  • Can easily change boards when you have to pivot (like with COVID-19).
  • Easy for new people in the company to get on board, even if they don't like changing systems.
  • Negative is that another system someone has to use.
Monday.com has been very useful in streamlining event's management with large scale events that involve various stages of planning and involvement by different departments in our organization. It has also been very helpful in organizing the hiring process. The board are easy to use and easily customizable to fit individual needs.

Pros

  • Easy to learn, even for non-technology "savvy" users.
  • Constantly improving with new features.
  • Makes collaborating easier and keeps people accountable to deadlines.
  • Uses various colors to make it visually appealing.

Cons

  • A drawback is that there is no undo button, even though there is an activity log.
  • I don't personally upload documents because Dropbox is more secure.
  • Wish there was a desktop version instead of having to go to a website.
Out of all the other project management systems that I have used, monday.com is by far the easiest and actually fun to use, I look forward to logging into my boards and seeing in real time the process my team has made. I have recommended it to other people because it makes things much easier for administrators.
I am not involved with the Customer Success Manager.
In the last year that I have used it, monday.com has only gotten better, they have great webinars to explain new features and be able to ask questions from their team. Overall, it's great! Work goes smoothly and stress free.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday.com really thrives as a project management system and keeping list, like an employee list, easily accessible to whoever needs it. I love to use it way more than a combination of email and Google Drive and Excel, and it has smart integrations like Slack. I also love that you can automate emails when a column changes (you customize the email). I think it's less appropriate if your job does not involve a lot of project management.

monday.com Feature Ratings

Project Management
7.2
Task Management
9
Resource Management
4
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
10
Team Collaboration
9
Support for Agile Methodology
10
Document Management
1
Email integration
7
Mobile Access
6
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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