The better way to manage your work and your team
February 01, 2021

The better way to manage your work and your team

Sofia Rosende | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • 100% time saving.
  • Having everything in one place (visibility).
  • Easier to keep track of multi projects.
We use monday.com across the whole organization. For us, this platform helps us to keep track of our internal KPI's, our task follow up, organize meetings, manage our teams, and helps our team plan and execute projects.

Pros

  • Super customizable and flexible. You can create almost anything.
  • User friendly. Very easy to use and they have several training videos.
  • Excellent customer service: They are always willing to help and are open to feedback.
  • Constant innovation: They keep adding new features.

Cons

  • I wish I was able to use the platform offline.
  • The desktop version is better than the app.
It's not only super user friendly, but monday.com has available many videos and webinars on how to use certain features.
They keep their promises.
They have 24/7 customer support and fast response times from a real person. We updated to Enterprises a month ago, and the onboarding process is really good. Live sessions, direct communications, and users are also assigned a dedicated Customer Success Manager to help us get to the next level.
They keep their promises. Every feature is useful, and they are always looking for new ways to support their customers. I really like that they are so open to hear feedback from customers and pass that information to the product development team. My overall experience of using monday.com as our work management software has been excellent.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I think that the flexibility of the platform allows it to be well suited for any company.

monday.com Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
8
Scheduling
8
Workflow Automation
10
Team Collaboration
9
Support for Agile Methodology
9
Document Management
8
Email integration
9
Mobile Access
8
Timesheet Tracking
7
Change request and Case Management
8
Budget and Expense Management
8
Quotes/estimates
5
Project & financial reporting
5
Integration with accounting software
5

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