Google Sheets are for calculations, is for managing a Team and Facilities
March 08, 2021

Google Sheets are for calculations, is for managing a Team and Facilities

Lukas Duddleston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Time saving.
  • Employee adoption.
  • Information organization.
I worked at a Makerspace (student fabrication space) at the University of Wisconsin-Madison. I was part of the team that managed the facility and provided services to users (students and faculty). When we first opened, we used Google Sheets to track everything from machine maintenance to hiring staff. After about a year of opening, these spreadsheets became too large and impossible to manage efficiently.

We discovered and after a free trial, we were sold. allowed us to streamline administrative record-keeping and made it much more enjoyable. It also really helped us stay on top of routine maintenance of our equipment and keep all of the applicable information associated with an asset in one place. One huge help was the ability to attach photos and files. There isn't an intuitive way to do something like this in Google Sheets.

Overall, allowed the UW Makerspace to track vast amounts of information that was necessary to keep the place running efficiently.
  • Organization.
  • Intuitive.
  • Collaboration.
  • Planning & scheduling.
  • Recurring tasks.
  • A bit pricey.
  • A bit of a learning curve.
  • Archiving/preservation of data is difficult. is very useable. The UX is fantastic and makes it enjoyable to use. It is also very easy to customize it to fit your needs. The templates are a great start if you are doing a generic thing, but with minimal effort, you can really tailor it for your own needs. After 2 years of using it, our didn't look anything like the templates.
I cannot comment on this matter. In the years I've used, I've never had to contact customer support, and the tutorials and tutorial videos they include have been plenty sufficient. However, my hunch would be that their support would be great given the resources they have on their website.
I've never had issues with reliability or uptime. And by never, I mean never.

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of go as expected?


Would you buy again?


When you need to keep a team on the same page when there are a lot of moving pieces. It really helped keep people informed when their shifts didn't overlap. Not good for calculations, it's not a spreadsheet. But if you are using a spreadsheet to keep track of information (not numbers), is a great solution. Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated