Essential inter-team management tool that flies at the right altitude.

Ease of use/easy of setup is masterful. Intuitive and if you don't like or need to change earlier setups, it's very flexible/forgiving. This allows one to grow the solution as you mature your project management needs.

My success representative has made themselves available at any time. As well, the recorded content has given me some nice ideas on how to set up dashboards or reports.

Well Suited
Internal team project management - In a sense, monday.com is a step up from a task list. That is not a bad thing. Tasks lists are simple...but a bit too simple. Enterprise Project Management solutions are too heavy for tracking the smaller internal projects I need to keep tabs on. It's so easy to use that I quickly add items like a simple "to do," then come back later to enrich them with dates, commitments and such.

I love the supporting comment section that allows me to add notes, comments (updates) or attach files. This enables me to collect lots of different artifacts and put them in one place.

Not Well Suited
The dashboard feature isn't at a place where I can use it at an executive level. It's hard to work with groups of numbers to create summaries or calculations on data -- something I need to do often. I think it will get there, and will anxiously await for updates.