Project Management Made Easy for Onboarding Clients and Managing Tasks in Operations
March 09, 2021
Project Management Made Easy for Onboarding Clients and Managing Tasks in Operations
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
- Onboarding our new clients is seamless with monday.com project management boards.
- High level process management projects are easy to track via our project management boards.
- Ticketing system with out ops teams insures everyone knows what their roles and responsibilities are, when they are due and if issues arise, communication is efficient so problems are getting resolved in a timely manner.
Our organization uses monday.com on a daily basis by our company as a whole. We have set up a ticket system so every employee; (95% in operations) have "tickets" related to their tasks. We love the fact that owners are notified when these items are completed and if there are issues with a project or task, notification is made quickly to all parties need to help resolve the issue.
In addition we use monday.com for onboarding new clients to insure each department has set up their tasks correctly and in the correct order. As a result, the client onboarding process has become very seamless and our clients are happy.
In addition we use monday.com for onboarding new clients to insure each department has set up their tasks correctly and in the correct order. As a result, the client onboarding process has become very seamless and our clients are happy.
- The ability to create dependencies within boards.
- The ability to personalize boards depending upon needs of the team.
- The use of subtasks.
- Better overall reporting to pull tasks that are late in one cohesive report.
From a work management software perspective, the reliability has been excellent. We have not experienced any downtime or glitches during our use over the last two years (since we engaged with monday.com).
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes