Game changing collaboration platform!
March 11, 2021

Game changing collaboration platform!

David Hollister | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • It has been a game changer on how we operate.
  • It allows our clients to be more integrated into the day to day workflow.
  • It is making us more efficient every day.
We use it as our base platform to collaborate as a team and our clients. Each client has their own board which we have shared with them and then we have a number of boards that are internal to our team. Grow Better Brands manages the sales process of emerging specialty and natural products companies. We are using monday.com to track thousands of retailers for our clients; capturing contact data, status, and interactions. Using it in this way, we are able to capture the data we need, but do it in a visual format and provide transparency to our clients about the process.
  • You can build whatever suits your needs.
  • Visual format makes it easy to see where you are at in a glance.
  • Filtering data to get at what you need.
  • Faster follow up by customer service. In the beginning they were much more responsive...
We find limitations now and then, but overall it has been very flexible and suited to our needs.
The monday.com team was super responsive in the beginning. But in the last few months this hasn't been the case. Both my team and I have submitted questions, issues, with either a late or no response.
We have never had an issue with it being down, but on occasion it runs slow. I thought it was just my internet acting up, but my team has experienced the same. This is not a regular thing, but when you want to work... it needs to operate as fast as you are working.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Great for any project management project. You can track both short term and long term projects, use as a database in capturing data, etc. There is a lot of flexibility to design what you need.

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
6
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated