It's Fantastic! I highly recommend this software...

My organization's marketing department uses monday.com to help with project management for multiple different teams. This platform allows our managers to request work from a specific team or team member on their assigned project board, and also allows visibility into everything the team is working on so that we don't have to write a weekly report anymore. We have several different boards to help each team within our marketing department, and it allows each of us to customize the boards according to each team's workflow. For one team they separate the sections into Upcoming Projects, Active Projects, and Completed Projects. Another team separates theirs into sections for each of the team members on the board so they can easily see who has what projects on their plate and where they are at with the requests. There are a number of ways to organize these boards for each team, and it helps each one of us get things done and save time so we don't have to track down emails for our projects.

The uptime of monday.com, I believe I only ever experienced 1 day out of the 2+ years I've been using it where it wasn't fully operational. I was still able to log into my app though and at least have visibility to project titles and see what needed to be worked on, so I would say it's pretty reliable.