monday.com App Made our Lives Easy!
August 05, 2021

monday.com App Made our Lives Easy!

Lauren Masongsong ☑️ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Efficiency
  • Customer satisfaction
monday.com has done a great job in filling the gap in communication between the service team and clients. Allowing us to work efficiently has made our job so much easier than it's supposed to be. We have clients who are extremely happy with what they see on their monday.com dashboards, and there are a few who wished to have more options such as a Direct messaging feature. Service Providers will definitely benefit from all the workspaces and the boards that they can use in providing the best service to their clients. Thank you for making our lives easier and our clients happier, monday.com!

Pros

  • Scheduled Tasks
  • Interactive
  • monday.com always reminds me of my productivity level on a daily basis

Cons

  • Direct messaging
  • More emoji characters on the title of a board. It helps catch the attention of the clients
monday.com has proven [their value] day by day. With an intuitive design, easy to use interface and the help of all the available templates, automations, security features as well, we are confident that we can get on with our day without worrying that the app will crash or will experience lags.
There was only one time that I had to send an email to the CSM, and the concern was resolved within 24 hours. However, this was only when we were setting up the WMS.
monday.com app has made a huge positive income in our lives as professionals. It made our job easier, had given us so much learning as well.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Although, I don't think there's ever a time where monday.com is less appropriate. monday.com app always gets the work done. it helps us work on clients cases to ensure 100% Service Satisfaction.

monday.com Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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