Jr. Admin using Monday.com to support International Development Projects
December 07, 2021

Jr. Admin using Monday.com to support International Development Projects

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

I use monday.com for my job to track progress on vendor contracts, manage task lists for various projects, and document employees' progress and growth. My company is merging with a larger organization and so at this moment, we do not all have access to the same internal drives hosting our files. monday.com allows us to share data and files in one place that everyone can access. We use monday.com to track progress against vendor contracts and the interphase of the website is really user-friendly and accessible to all project members.

Pros

  • Notification preferences are flexible and useful for different circumstances.
  • Engages colleagues across departments and offices.
  • Provides engaging visuals that make progress rewarding.

Cons

  • There are too many levels for information entry under each task, so it can be confusing as to where details are saved and at a glance, a user might miss important information that has to be expanded below tasks to see.
  • The sidebar to move between projects is not intuitive, which makes it difficult to quickly navigate between projects.
  • It is not possible to customize the options for where a task stands, which would be helpful because "internal review" is not very specific and doesn't always capture the correct status, and then it requires writing out additional details below which can be easily missed.
  • Increased employee collaboration.
  • Faster deliverable submission.
  • Timely communication with clients.
There are so many levels to use with monday.com that it can make the simple features more complicated than they need to be. The time spent inputting all the details requested can be a loss of time for the company and requires employees to spend extra time sorting through the information on monday.com. It would be helpful if some of the features, such as task lists, were offered in a barebones style to use so that employees do not get sucked into entering superfluous information.
I rarely have needed to use monday.com technical support, but my colleagues have always reported supportive customer service that provides quick responses. Any issues were always resolved within the day so that they did not impact the project's work and allowed the team to continue working fluidly.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I have found that monday.com is really helpful for tracking tasks in project management because it keeps a team updated on the status of different tasks, requirements, and sub-projects so that they can easily collaborate. It is really important so that items do not fall through the cracks. However, I have found it to be less helpful for tracking data for vendor billing or progress on a project, because often the data used to fuel this tracking is in an excel file so then it is an additional burden to enter it in to monday.com.

monday.com Feature Ratings

Project Management
8.6
Task Management
10
Resource Management
8
Gantt Charts
8
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
8
Document Management
7
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
9
Change request and Case Management
Not Rated
Budget and Expense Management
7
Professional Services Automation
7.5
Quotes/estimates
7
Project & financial reporting
8
Integration with accounting software
Not Rated

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