Monday.com is really as good as the ads say it is.
May 14, 2022

Monday.com is really as good as the ads say it is.

Steve D'Amico | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We run a lean company and monday.com is like having a personal assistant who keeps all of our projects, and the communication and documents associated with those projects, in a very easy-to-access platform. My department is an internal consulting division of the company, focused on analytics and data science projects. We use monday.com from project request (there's a nifty form feature that we linked on the company's intranet) all the way through to archiving finished projects. I found the platform to be very intuitive and flexible. Besides keeping us organized, monday.com encourages accountability with features like updates, messaging, checklists with due dates, and a host of other features.
  • Easy to find materials from past work projects.
  • Updates provide transparency and accountability in a way that Outlook just can't support.
  • Personal dashboards so you can see where you or your direct reports stand in terms of workload.
  • I really can't think of anything that needs improvement.
  • Saves hours of time a week in sorting through and filing communication that would have been done in Outlook (which has limited filing capabilities, IMHO).
  • Creates accountability ... what needs to be done, by whom, by what date is very transparent. No excuses.
Monday.com has delivered over the past four years. While our workload has increased, we haven't needed to hire any new project management or support staff.
Honestly, I have NEVER had to use Monday's customer support ... which itself is a testament to how intuitive and flexible it is. When I do have a question on a feature (which is very rare), I have found answers in the tool itself, or by doing a Google search.
Monday.com has only been down, I think, once in my four years of using it and the downtime was very short-lived, barely noticed. Overall performance is solid, i.e., very fast and responsive.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday.com has been great for managing projects and client engagements. We also have certain analytics projects we do on a semi-regular basis across a few dozen clients; monday.com's archiving and search features are especially useful in calling up those previous projects so that they can be repeated/updated with no fuss in finding the materials, background discussions, etc.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
9
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
9
Integration with accounting software
Not Rated