Item: monday.com
Rating: 10
Author: Sean GXZ Tsai

Use Cases and Deployment Scope

we use monday.com for daily operation and projects. We manage projects timeline, resources and tasks together with our clients by inviting them as guest hence there are full transparencies and organised communications. The timeline feature is amazing easy to use which is easy for me to see dependancies and any conflict in a glance

Pros and Cons

User Experience
Flexible Board
Organised update and notifications

better iPad UX / UI

Return on Investment

easier setup of project management boards
easy for employee to onboard

Usability

monday.com intuitive, easy-to-use interface is the key point that employees can come onboard smoothly and willingly. Same goes for the client users. Easy Sign up process and stay login feature makes user will to come back to view updates and give updates hence this promote further usage of the monday.com

Support Rating

We had great experience with monday.com that we do not have much needs to contact support. My last experience was on pre-sale change of plan which the response were given quite fast. I will say that the stability of the system was a great experience without the need of dedicated manager to support us

Reliability & Availability

We had great experience with monday.com in terms of features that covers our needs. Support and pre-sale response were given quite fast. I will say that the stability of the system was a great experience and the uptime were amazing. There is almost little need of dedicated manager to support us

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Google Drive, QuickBooks Desktop Premier, Google Sheets

Likelihood to Recommend

monday.com is well suited for office operations in any department at any level (management, execution) to manage progress and communication. monday.com have templates for any office operations or projects that user can use them and modify as they go along which make things easy to start for anyone.

Amazing User Experience

Overall Satisfaction with monday.com