Easy-to-use platform that offers our whole team visibility!
August 09, 2023

Easy-to-use platform that offers our whole team visibility!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com across several departments for high-level, strategic items such as our website roadmap and content strategy, as well as day-to-day admin tasks. With monday.com we can easily provide stakeholders with visibility into what we're working on, and timelines for delivery. The platform also allows our team to easily delegate tasks and track completion.

Pros

  • Kanban boards
  • Project management
  • Easy user experience

Cons

  • Easy integration with email ticketing inboxes
  • More visual layouts for information
  • Reminders
  • efficiency
  • time savings
  • increased visibility
monday.com is easy to use. Creating new boards or managing boards with multiple stakeholders is very straightforward. It can be confusing when you're working on projects that span multiple workspaces though and require many teams to collaborate. Especially, if you're being tagged in comments in multiple workspaces. I don't use monday.com on my mobile device but I will look into it.
I've never personally worked with a dedicated Customer Success Manager from monday.com. However, my direct manager has. I believe his experience is positive. We have been able to build boards and configure our team boards to suit our needs without a lot of effort. monday.com has been easy to use and provides our team with enough flexibility that we don't need to really customize a lot.
monday.com features work as designed. The platform is reliable and I've only experienced a handful of times where monday.com was running slowly or not syncing correctly. Overall, uptime has been excellent. The platform has helped us work more efficiently and provide more visibility to our stakeholders on what we're working on and when it will be delivered

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is particularly helpful when you're working on multiple projects, with fluctuating deadlines and many different stakeholders. You can easily adjust timelines, tag stakeholders in comments, and track project completion within your boards. monday.com makes it easy to assign tasks with others and quickly see where projects are stalled out.

monday.com Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
9
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Document Management
8
Email integration
Not Rated
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

More Reviews of monday.com