Not just an organizational tool
August 09, 2023

Not just an organizational tool

Rob Moreno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

monday.com is in use in many different facets throughout the company. My particular usage is to view, repsond, edit, claim and await info of warranty claims. Members in, and some outside, the organization are encouraged to use monday.com to respond to requests and inquiries involving original monday.com entry. Multiple groups utilized within just our department.

Pros

  • Sorts, organizes and displays
  • Real time notifications for items that need attention
  • Communication is formulated similar to social media. Easy to use

Cons

  • Need find feature similar to CTRL + F feature in windows
  • Would be nice to be able to set a notification for when an update is viewed. A sort of "delivery report" feature.
  • A feature to allow someone not in the group to view one particular update without adding the person to group.
  • Every dollar can and should be tracked using this platform
I think the world of this tool. It has probably eliminated the need for thousands of emails, if not more.
[...] has been incredible with training and communication.
I would say near perfect. Only non perfect have been some, few and far in between, non notifications where I didn't receive an email or notification of any kind.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

monday.com is well suited for company organization for a larger company. I do not believe this would be a positive feature for a smaller company. The current iteration my company currently uses would definitely be over kill for a smaller company. This is only my opinion because I have not seen the platform in use in this way.

monday.com Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Scheduling
Not Rated
Workflow Automation
10
Team Collaboration
10
Document Management
Not Rated
Email integration
10
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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