Item: monday.com
Rating: 10
Author: Ashton Hammonds

Use Cases and Deployment Scope

My company uses Monday.com for several different things. Overall, we use it to list and track projects, updates, and forms/metrics. I personally use it to track my to-do lists each day and share with my manager and team in the event I'm out of office unexpectedly. All of the ways we use Monday.com help streamline our work, prevent any one individual's workload from being too heavy, and keeps everyone in the loop on projects.

Pros and Cons

Monday.com Forms & Metrics
Project Management
Allows for company-wide collaboration

Reporting from could be easier to view/export
Automation feels very clunky and not user friendly
We would like to have more out of the box options for automation around survey completions

Return on Investment

Easier set up and tracking for project management
Individual's workload across the team to prevent burnout
Increased and streamlined metrics for reporting

Usability

I know there is a wealth of tutorials for Monday.com, however, starting to use this system with no background knowledge was a little difficult to figure out how it works. There are a lot of add-ons available that adds usefulness to the system as well, it's just more to have to learn and figure out.

Support Rating

My company has an internal Monday.com certified associate that helps with things we may need, so I have not had to reach out to customer service. I would assume from the level of support materials that they would be very helpful.

Reliability & Availability

In the time I have used Monday.com, I have not experienced any server issues or outages. It has worked well for me without any issues.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Personally, I use Monday.com for 2 main purposes. I use it to track my week of daily to-do items, things I need to remember, etc. because I am very ADHD and need a consistent structure in place to keep me on track. I also share my personal board with my manager and my team so they can keep track of any projects I may lead or that I am a part of. My team uses Monday to track all of our projects, upcoming goals, and metrics.
To be honest, I'm not sure what Monday.com would be less appropriate for.

Monday.com for every Monday

Overall Satisfaction with monday.com