Item: monday.com
Rating: 10
Author: Cameron Markell Nolan

Use Cases and Deployment Scope

Monday.com has become a process management tool for my office within marketing. We use the software as a means to organize, plan, and collaborate on the social media content which we post. Prior to Monday.com, we would use Excel spreadsheets to manage our content. Oftentimes, information was missed, files lost, and data scrambled due to the lack of visibility offered by Excel. Monday.com has increased our productivity and efficiency as content management is now streamlined and accessible.

Pros and Cons

The instantaneous team collaboration with Monday.com is brilliant.
The sorting option to organize items by date is perfect.
The accessibility and immediate updates of Mondy.com from device to device are great.

When uploading multiple files, Monday.com will scramble the files, and they upload in different orders. As a content manager, a lot of things in my posts need to be in chronological order, and I spend a lot of time uploading to Monday.com one post at a time to keep the files in order. I would love to be able to drag and drop content into Monday.com and it is in the order I intended.
Formatting of Monday.com on iOS can be cumbersome to navigate. Certain views and functions are inaccessible on mobile.
The minor thing here- when moving things from group to group, I would love to not have my saved sort be adjusted. Oftentimes, we're making quick adjustments but still want to keep my sort view intact.

Return on Investment

Monday.com has increased team visibility.
Monday.com has increased downtime as we're not wasting time searching for items.
Monday.com has increased team collaboration and accountability.

Usability

Monday.com is incredibly user-friendly and intuitive. Within a matter of minutes of playing around with the software, I was able to figure out how to leverage the tool to be most effective within my role. Some senior members of my team did find it more challenging to adopt Monday.com as some of the features, such as "sort," were not easily identifiable to them.

Support Rating

I personally have not had the need to connect with the customer support team, so I have limited insight here. I'm also not certain of my employer's Enterprise status; however, I would love to see Monday.com offer Zoom/virtual tutorial sessions that go into the deeper functionalities of the tool. I believe that my team is leveraging only about 35% of the full capabilities of Monday.com, but since we don't have expert knowledge of the full capabilities of the tool, we don't know what we don't know.

Reliability & Availability

Monday.com is reliable. When I need to access the tool, more often than not, I receive exactly what I am looking for. This happens rarely, but sometimes files fail to upload to Monday.com for whatever reason. Yet, this is not a major inconvenience, since most times I simply reupload the file and thing works seamlessly.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Other Software Used

Box, Adobe PhotoShop, Later

Likelihood to Recommend

Monday.com is well-suited for teams that plan and schedule things in advance. I can see marketing departments and college recruiters really improving workflow productivity when using Monday.com. Monday.com may be less appropriate for someone who works in sales as it is a bit challenging to use Monday.com as a full CRM.

Monday.com- The Excel Spreadsheet Killer.

Overall Satisfaction with monday.com