Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

In a company that spans multiple countries in North America, using Monday.com to manage projects has been a lifesaver. Large teams are able to monitor progress, share updates, and share resources in real time. Our teams access Monday.com on various devices (mobile, iOS, and desktop) without issue. Monday.com provides supportive resources when new features are added, which has been fantastic for the team as well. The number of different software applications that have integration options with Monday.com has been the biggest plus for the team. We easily connect our project boards with our Google Drive, Gmail, Slack, and Jira Server. Automations have saved us time and streamlined the project updates across multiple stakeholders. Monday.com continues to add features and evolve. I cannot image managing the projects I do without it!

Pros and Cons

Manages the assets for large projects in one place.
Streamlines communication across teams.
Automates tasks to reduce manual updating.
Creates a visual representation for the completion of the tasks/meeting deadlines.

Allowing the groups to have unique columns would be wonderful. There are times when a board has many groups, but the needs within the group are not the same. The change for all columns within a board to be the same is very limiting unless people move items from group to group. Not all users use the boards/groups this way.
There is a column for links and a column for files. However, the File view does not show the files that are linked. This would be helpful. When the board is wide, it makes it a challenge to see what is needed easily. Less scrolling by using the file section in the update area would be wonderful.

Return on Investment

Our projects remain focused on scope and benchmarks due to our use of Monday.com.
Executives are able to quickly get a high-level overview of projects when needed, streamlining communication between teams and the C-suite.
Our project teams have reduced our need for long, weekly meetings to shorter, more focused troubleshooting due to the update section for project tasks.

Usability

I tried a variety of different tools when I started managing projects, but I have found Monday.com to be my go-to! Monday.com is the easiest to use, and when bringing people in on a project who have never used Monday.com, there is a very easy "onboarding" for the new users.

Support Rating

I have only needed to contact the Customer Success Manager once since I began using Monday.com. During that contact, they were helpful and quick to find a solution to the issue. Monday.com's Knowledge Base is also easy to navigate, and the Academy section of the Support & Learn area is just a breeze to use. They have "Just-in-time" resources and the chance to dig deeper for advanced topics.

Reliability & Availability

I have never had any issues with the features working as intended. This is true even when there have been updates. All updates and new features happen seamlessly behind the scenes.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Google Workspace, Slack, Workday Human Capital Management

Likelihood to Recommend

Monday.com is very easy to use, allowing a novice to feel comfortable quickly. Monday.com also provides numerous advanced integrations and automation to add functionality for those users who are ready to "level up". Monday.com provides a hub for all project information to live and allows teams across a large company to collaborate and move projects along without lots of meetings. The update section keeps everyone in tune with where tasks stand within a large project.

Collaboration

We have teams across the U.S. and Canada using Monday.com for my projects. The update section and Status changes are integrated into GMail to keep everyone " in the loop." We also send updates to the Executive sponsors for each project on a weekly/bi-weekly basis so everyone can see the progress being made. Scheduling meetings for all can be daunting, so if people miss a meeting, they can keep on top of changes by reviewing the Monday.com board.

Project Management Capabilities

I would give Monday.com a rating of 9 out of 10 for project management.

I love almost everything about the product, with two exceptions: The ability to quickly view the files linked, as opposed to upload, and the inability to customize the columns in groups within the same board.

I Wish All Mondays Were as Easy as Monday.com!

Overall Satisfaction with monday.com