I definitely don't hate THIS Monday!
December 29, 2023

I definitely don't hate THIS Monday!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com to schedule install and repair jobs. We're able to organize it to show who the client is, whose job it is, order number, point of contact, date the work has been scheduled for, if it has been cleared by DigSafe, and other important details. We also use monday.com to coordinate our production work (custom flags, stock flags, repairs, etc.).

Pros

  • Organize job schedule
  • Easily access details of jobs from all sales people
  • Check status of specific jobs

Cons

  • Quicker navigation between boards
  • Alerts when passed the due date of jobs
  • Archives (it may have it already, but I don't know where on the site to find it).
  • Easer setup of project management boards
  • Universal access to production/repair information
  • Projects moving through the monday.com workflow helps with communication between coworkers and between workers and clients.
When I started, I was given little instruction on how to use monday.com and I was able to pick it up very easily. The boards are clear, clean, and user friendly. Also, since they are customizable (I didn't have a hand in customizing ours), it makes it much easier to display important information for all coworkers to see.
The support for monday.com is good because I've never had to use it (so far). I have run into zero glitches or hiccups in the three plus years I've been using it. However, as soon as I log in to monday.com, if I needed assistance, the help button is right on the front page, so it is clearly marked and easy to find.
monday.com has made it a lot easier for us to see what jobs we have coming up, who they're for, and when we anticipate the work happening. The has allowed for easier communication between managers, sales people, and installers which has lead to higher customer satisfaction since their projects are getting done in a timely fashion.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

If you're working in production and job scheduling, monday.com is very user friendly, eye catching, and organized. It'll help you to clearly and concisely lay out your work schedule and projects. monday.com may not be appropriate if your work doesn't involve juggling multiple projects at once, but it would be helpful if you have one big project with a lot of smaller parts.

monday.com Feature Ratings

Project Management
8.7
Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
7
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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