Monday.com review
January 02, 2024

Monday.com review

Shweta Bhatia | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We are using monday.com for program management and also as a tool to manage documents for internal use. It assists the project team in planning work and is also being used to collaborate and exchange information. It is a good tool used by senior management to look at a bird's eye view of how a project is performing
  • I like the flexibility of monday.com to specify custom fields and types of fields. One can have as many fields as necessary including different types of fields
  • I like the automation feature that creates tasks automatically or updates tasks automatically
  • I like the dashboard feature
  • I would like monday.com to improve the functionality to inherit permissions from the master board. Every time a new board is created, permissions need to be set
  • it would be great to allow boards to have boards within them. Currently we can have as many boards but not boards within boards
  • It could have more folders. Only maximum 2 folders are allowed
  • It could have better subtask functionality. If sub tasks are created, there are lot of clicks and scrolling
  • time saving and good to have folks collaborate and mark tasks complete themselves
  • time saving from executives so can they can have a birds eye view of all projects in 1 place
I think the templates functionality is fair
Seems fine to me. Not that great though. I have had much experience dealing with the Customer Success Manager at monday.com They would only interact with Admins
For the most time, the site has been up
I prefer Wrike to monday.com because it has better hierarchy and more integrated product

Do you think monday.com delivers good value for the price?

No

Are you happy with monday.com's feature set?

No

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

No

Monday.com is good for managing tasks but as far as project management or program management, I would lean towards Wrike or Asana. The hierarchy in monday.com can be improved.

monday.com Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
5
Scheduling
6
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
8
Document Management
8
Email integration
7
Mobile Access
7
Timesheet Tracking
9
Change request and Case Management
7
Budget and Expense Management
7
Quotes/estimates
8
Project & financial reporting
8
Integration with accounting software
8