monday.com! a tool with which you can control everything
January 09, 2024

monday.com! a tool with which you can control everything

José Carlos Mazariegos Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with monday.com

In this case i use monday.com for organize the documentation of my work, the problems, the issues, the bugs using dev platform (MondayDev) and assign work to other workers from the company, is easier for me, because is a simply board, i can use it all the time
  • Assing work
  • See the status of diferent tasks
  • work in a team
  • provide information faster
  • maybe with the automatizations
  • send SMS to notify interactions in the board
  • Efficiency in validating the monitoring of internal company processes
  • Document management according to project ID/Name management
  • Email tracking according to phase and project
  • Validation of the status of the different projects at first glance on the dashboard
Because is easier to do whatever I want, to follow the process, assign the work in a team or check emails in the platform
In my case I had problems with the dev part, and in my purchase I have a wrong charge, i talk in twice times and i never refunded my money, i begin to use but it was not the plan at the begining
works really good but sometimes i have problems with the documents, sometimes i have to recharge to get my documents, is the same issue in the ipad app
Zendesk is more for support, monday.com is more complete than the zendesk platform but in the future i want to change the dev part, because In bugs when somebody send a data in the form, the platform could send the id ticket to the email provided, I like it in the future

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

i think, you can use in all the ocations, because you can upload the information to the platform, is for track the information and follow the customer or the process

monday.com Feature Ratings

Task Management
10
Resource Management
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Change request and Case Management
10
Budget and Expense Management
10