Item: monday.com
Rating: 10
Author: Ashton Fields

Use Cases and Deployment Scope

My department attends a ton of conferences and host a lot of events. I use Monday.com to track all of these events along with everything that comes with events (status, feedback, budget, requests, etc.)

Pros and Cons

I love that I can color-code sections/folders (I love color-coding!)
I love that I can automate the majority of things on Monday
I love the support I'm able to get when I don't know how to do something specific, I set up a call and get tips/tricks on how to accomplish what I'm wanting

I wish I could go deeper with folders. Right now it maxes out at 3 deep. I like to stay organized, so I love folders.
I wish I could automate adding multiple boards into a folder rather than just adding them to the overall section.
I wish the budget template had more capabilities to match what Excel can do.

Return on Investment

We are able to track everything in ONE place versus dozens of spreadsheets. This has been great.

Usability

The templates are great because it gives you a starting point and then you're able to tailor it to the way YOU want it. I use a lot of trial and error in figuring out how to do certain things, but did learn last week that I'm able to reach out to Monday support and set up a call and they help me with what I'm wanting to accomplish.

Support Rating

I used this capability last week for the first time and scheduled a call. Michael was so helpful. He listened to what I was wanting to accomplish and got back to me within a few hours with a screen recording of different options. I had one question on one of the options and when I replied, I got a new person that wanted to set up a call. I declined because that would be like starting all the way over with what I'm wanting and what he presented to me. I think if we have follow-up questions, we should be able to ask them to the same person we just worked with.

Reliability & Availability

I haven't seen Monday.com not work the way it was intended. The features appear to be working as they should.

Alternatives Considered

Microsoft Excel

We have converted using spreadsheets over to Monday and so far everything is going well. Things are more organized and you don't have to worry about bookmarking a bunch of Excel pages. Everything is in one place and easy to access for the whole team.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Other Software Used

Microsoft Excel, Canva

Likelihood to Recommend

We are working on rolling Monday.com out to our entire unit so that they have visibility on the status of certain things. Right now, it's just specific people that have access and we post screenshots of the status. It will be nice to eventually let everyone in and they can see all the details of where we are on each project.

Collaboration

We have organized boards that multiple divisions are able to see. At any time, they are able to look at different boards and see the status of each event. They can also see the itemized statuses of these events as well. It definitely breeds collaboration.

Project Management Capabilities

With Monday.com, we are able to set up boards for each project and within those boards have different ways to show the same information (status, map, gnant, summary, etc.)

Love Monday.com!

Overall Satisfaction with monday.com