Item: Moodle
Rating: 7
Author: Jake Tully

Use Cases and Deployment Scope

My company is one that deals with the transportation industry, namely helping staff and recruit drivers for trucking companies. In the process of doing so, we have set up learning and training modules for drivers in order to evaluate their safety, experience level, skill sets, and other factors that might influence their ability to be hired or placed with a company. We use Moodle in order to educate as well as to pre-screen drivers to see what company or region they might be best for.

Pros and Cons

Simple to look up scores/evaluations.
Great for evaluators to look at progress/scores.

Overall the interface could more simple to navigate.
A relatively poor mobile offering.

Return on Investment

Moodle brought more vetted applicants to the table, which was invaluable in many cases.
Letting clients know that we had worked with a fairly well-known resource made them more eager to invest with us.

Alternatives Considered

Blackboard Learn

Overall, Blackboard was a clunky, unintuitive system that provided the bare minimum for offering online learning modules/educational courses. Users would complain that it was difficult to use and often couldn't find materials relevant to them in terms of finding courses, grades or progress of their work. If Blackboard had a mobile offering - I'm not sure it did - it was nothing to speak of.

Support Rating

Any times that issues arose with Moodle, which was not frequent, customer support was incredibly helpful and punctual. I always felt as though my concerns were being addressed with the utmost care and that any service representatives I spoke to truly understood what I was having issues with and in turn they worked quickly to help me resolve them.

Key Insights

Do you think Moodle delivers good value for the price?

Yes

Are you happy with Moodle's feature set?

Yes

Did Moodle live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Moodle go as expected?

Yes

Would you buy Moodle again?

Yes

Other Software Used

Google Analytics, Asana, Hootsuite

Likelihood to Recommend

In my experience, Moodle was effective when it was used by a younger generation perhaps more familiar with using online courses or simply those more experienced with using technology. These users took to Moodle very quickly and reported having an excellent time using it. Other users, those skewed towards the other end of the age spectrum, often reported interface problems or had some issues with less-than-intuitive features and functionality on the site.

Moodle provides education across many industries and ages

Overall Satisfaction with Moodle