Driving media impact for comms professionals
June 14, 2022

Driving media impact for comms professionals

Marymar Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Muck Rack

I currently use Muck Rack to:
  • Identify journalists to pitch on behalf of my company
  • Share notes with others in my company on my conversations with journalists
  • Set ownership of relationships with journalists to help my colleagues identify who I can pitch on their behalf
  • Update contact information based on my relationship with journalists
  • Set monitoring alerts on topics I am following
  • Gather and update journalists' contact information
  • Frequently update and share updates on journalists' job moves
  • Makes it easy to identify journalists by outlet, topic, area
  • The content in monitoring reports could be vetted more to provide more helpful news stories
  • Easily identifiable and frequently updated contact information
  • Notes section that is available for all employees of my organization to see
  • Journalist's media coverage section
  • Muck Rack has helped us increase our response rate.
  • Helped us increase our feature story rate.
Muck Rack is more frequently updated, is easier to use and easier to navigate.
  • It's also easier to identify media outlets on Muck Rack.
  • It's easier to identify journalists on Muck Rack.
  • The contact information for journalists is usually correct.
  • Muck Rack has great customer service.
  • Muck Rack actually provides the function to see journalists' coverage.

Do you think Muck Rack delivers good value for the price?


Are you happy with Muck Rack's feature set?


Did Muck Rack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Muck Rack go as expected?

I wasn't involved with the implementation phase

Would you buy Muck Rack again?


Out of all of the platforms I have used, Muck Rack is the easiest media platform to use with the most functionality.
  • It makes it easy to identify information for each journalist that is listed on the platform, including previous coverage, beat, contact information and links to social media platforms.
  • If you're interested, you are even able to pitch journalists through the platform.

Using Muck Rack

It's pretty easy to use!
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Search function
  • Filter function