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Great for payroll services and employee management!
Updated May 17, 2022

Great for payroll services and employee management!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

Namely is being used at our company to manage onboarding, payroll, time off and reviews.
  • Payroll is done very well, especially by Christin Taylor. She is the best.
  • Review tracking is easy and efficient.
  • Calendar is great.
  • Definitely in benefits. I decided not to use Namely benefits with how poor communication was.
  • Namely Time is not user friendly, also don't like how it's separate from HRIS.
  • Project Services is poor in communication. I have to ask for updates from them.

Do you think Namely delivers good value for the price?

No

Are you happy with Namely's feature set?

No

Did Namely live up to sales and marketing promises?

Yes

Did implementation of Namely go as expected?

Yes

Would you buy Namely again?

No

  • They have cost us with tax penalties. We share the notices we get and they are not timely enough to get them fixed.
  • Namley Time glitches cost us time.
  • Pay project services for EIN registration and still dealing with it for 2 months.
  • Saved us on payroll multiple time. :)
N/A
Worked with many different people due to some leaving employment with Namely. Not ideal. Otherwise it was great.
It hasn't blown our mind but it has been useful.
It's great in the areas I described (payroll reviews, employee relations. Not so much in benefits and Namely Time. There are many glitches.

Namely Feature Ratings

8.5
Employee demographic data
Not Rated
Employment history
5
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
6.4
Pay calculation
7
Support for external payroll vendors
6
Off-cycle/On-Demand payment
10
Benefit plan administration
1
Direct deposit files
8
Salary revision and increment management
6
Reimbursement management
7
6.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
4
8.0
View and generate pay and benefit information
5
Update personal information
8
View job history
9
View company policy documentation
10
Employee recognition
8
1.0
Tracking of all physical assets
1
4.3
Report builder
5
Pre-built reports
4
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
6.4
Performance plans
5
Performance improvement plans
7
Review status tracking
8
Review reminders
5
Multiple review frequency
7
Succession Planning ()
Not Rated
3.5
New hire portal
4
Manager tracking tools
3
6.0
Corporate goal setting
7
Individual goal setting
6
Line-of sight-visibility
5
Performance tracking
6
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Namely

112 - Payroll, Onboarding, Planning, Time off management, Analytics fof KPIS
5 - HRIS experience, tech oriented, detail oriented.
  • Payroll
  • Onboarding
  • Reporting
  • Analytics
  • Time Tracking
  • Time Off
  • nothing unexpected
  • we don't find it very customizable
Namely has a great staff but the product itself is to complicated and isn't as customizable or streamlined as we'd like.

Namely Support

The support and customer experience has been amazing! Very attentative.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Payroll! The payroll consultants always go the extra mile for us!
  • Goals
  • Competencies