NetSuite is still good and still a growing company
Kurtis Phillips | TrustRadius Reviewer
December 13, 2014

NetSuite is still good and still a growing company

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

NetSuite Mid-Market edition

Modules Used

  • Advanced Inventory
  • Work Orders and Assemblies
  • E-Commerce

Overall Satisfaction with NetSuite

NetSuite is being used by several departments and has created one system that multiple departments work out of and are familiar with. Our customers use the Customer Center portion to purchase items and pay invoices. This has helped with communication between departments and has provided our sales team with on demand information that assists with customer needs.
  • Purchase Orders
  • Inventory
  • Financial statements
  • eCommerce
  • Approval workflows
  • Shipping Integration NAFTA documents
  • Better Communication internally
  • Faster fulfillment process
  • Customer Service is better now that they have access to view invoices.
NetSuite solved a lot of issues we had with Quickbooks but also took away some functionality as well.
The implementation was a long process to get the system how we want it. To go through that again so soon would be very tedious.
Picking the right company to assist in the implementation is an important piece, and making sure the product fits the company with out having to redesign sections of the product.

Evaluating NetSuite and Competitors

Yes - Quickbooks
  • Price
  • Product Features
  • Product Usability
  • Product Reputation

Using NetSuite

Just like with any system there is a learning curve. I think the average person can figure out the basics easily.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • Purchase Orders
  • Sales Orders
  • Inventory
  • Searches/Reports
  • Budgeting
  • eCommerce
Yes - It has improved but still lacks some functionality.