Overall Satisfaction with NetSuite
NetSuite is being used by several departments and has created one system that multiple departments work out of and are familiar with. Our customers use the Customer Center portion to purchase items and pay invoices. This has helped with communication between departments and has provided our sales team with on demand information that assists with customer needs.
- Purchase Orders
- Financial statements
- Approval workflows
- Shipping Integration NAFTA documents
- Better Communication internally
- Faster fulfillment process
- Customer Service is better now that they have access to view invoices.
The implementation was a long process to get the system how we want it. To go through that again so soon would be very tedious.
Evaluating NetSuite and Competitors
Just like with any system there is a learning curve. I think the average person can figure out the basics easily.
Like to use
Easy to use
Quick to learn
Feel confident using