Everything in One Place
October 18, 2023

Everything in One Place

Jeff Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • Fixed Asset Module
  • OneWorld (multi-country and multi-currency)

Overall Satisfaction with NetSuite ERP

We use NetSuite ERP to manage financials for our BPO and SP clients. Usually we move clients to NetSuite ERP when audits begin to consider controls, or if the client comes across the need for more robust reporting, a higher volume of entries, inventory/procurement management, or fixed assets. NetSuite ERP is typically the primary ERP we suggest for clients we take on that are already at this level.
  • Data Extraction
  • Transaction Imports
  • Fixed Asset Handling
  • Advanced/Custom Approval Routing
  • Banking Integration
  • Payment Provider Expansion (for AP)
  • More Readily Available Training/Support Programs for Partners
  • Customizability of NetSuite ERP has allowed our team to adapt to client requests.
  • Robust reporting helps our team to save time on producing and sending reports to the team.
  • In my opinion, due to the robustness of the system, researching how to implement certain modules or requests can take up a fair amount of time.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

I gave this score because of what I believe is a steep learning curve when it comes to a lot of NetSuite's ERP basic functionality.
In my experience, my one encounter with NetSuite ERP support wasn't stellar but it got the job done.
I think NetSuite ERP addresses most of the primary account and finance concerns that a business would have when determining the best option for an ERP system. The only cases I wouldn't recommend NetSuite ERP in are for clients where the cost would be prohibitive or where clients require an all-in-one system that includes payment processing through any banking institution.

NetSuite ERP Feature Ratings