Item: NetSuite ERP
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use NetSuite ERP for all our financials. This includes ARM and Fixed Assets. We use it for transactions such as Vendor Bills, Journals, Sales Orders, Invoices, Revenue Arrangements. We also use it for Customer and Vendor management. We also use NetSuite ERP analytics to query data, sync with our data warehouse and build custom integrations. We also build workflows and scripts to help us in our transaction processing.

Pros and Cons

Financial Reporting
Searches and Data
Integrations
API
Customization
Configuration

FAM
Our ACS support was not good
Pricing

Return on Investment

Allowed us to close our books with a 5 day close process
Allowed us to integrate with other systems
Provided robust reporting to leadership

Alternatives Considered

Coupa, Coupa Pay and Workday Payroll and Workforce Management

Key Insights

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

I wasn't involved with the implementation phase

Would you buy NetSuite ERP again?

Yes

Other Software Used

Workday Payroll and Workforce Management, Coupa, Boomi

Usability

I feel like, once you understand the layout, you can navigate and find anything you need in netsuite.

Support Rating

We used ACS for a while, and it was not a great experience. We knew and found more solutions and better solutions than ACS. They were much slower and solutions were incomplete and untested.

Likelihood to Recommend

I work for a mid level company, and it has scaled well with us as we have grown. They have great solutions and modules to accommodate many of our complex processes. The ability to write SuiteScrip, workflows and leverage their robust API has allowed us to need the specific needs of our business. There are some modules like the CRM or HR side that does not meet our needs and we have to look to a system that has been built specifically for that purpose, but on the financial side, I would not want to use anything else.

We Love NetSuite ERP!

Software Version

Modules Used

Overall Satisfaction with NetSuite ERP