Good for larger organizations albeit a but confusing.
July 05, 2025

Good for larger organizations albeit a but confusing.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • NetSuite CRM
  • Revenue Recognition
  • Fixed Asset Module

Overall Satisfaction with NetSuite ERP

We have 12 subsidiaries, which we utilize for most accounting functions and as our primary records for financial reporting. We also use it for day-to-day transactions, revenue recognition on our construction contracts, and for tracking time, among other purposes.

Pros

  • Financial reporting.
  • Customization
  • User interface.

Cons

  • Everything takes so much longer than you think it would need to.
  • Lots of menu's, can be hard to find things.
  • Search can be frustrating if you misspell something or don't type it exactly right.
  • Clear insights to management.
  • Clear financial reporting.
It's beneficial if you know what you're doing, but it can be very confusing to find what you're looking for, and many things seem overly complicated or require too many steps to accomplish a simple task - which can be overwhelming for someone accustomed to QuickBooks.
QuickBooks Online is, by far, a better and easier-to-use product for smaller companies. Only switch to Netsuite if you have to. We switched to NetSuite because we have numerous subsidiaries, and QuickBooks would not be able to handle the complexity.

Do you think NetSuite ERP delivers good value for the price?

Not sure

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

It's beneficial for our larger, multi-subsidiary organization. I used it at a previous small company, and it seemed like way too much (and way too expensive) for their needs. QuickBooks would have been a better solution for their smaller scale - NetSuite seemed like overkill.

NetSuite ERP Feature Ratings

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