New Relic is the Standard in App Monitoring
May 01, 2019

New Relic is the Standard in App Monitoring

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

New Relic for Web Apps

Overall Satisfaction with New Relic

New Relic is used in the IT department to monitor servers and our e-commerce website. It provides server-level metrics, JavaScript error monitoring, and uptime monitoring for servers and the website.

Pros

  • Server Monitoring
  • App Debugging
  • Uptime Alerts

Cons

  • Can get pricey
  • Infrastructure monitoring used to be better (and free)
  • Reduce downtime length
  • Proactive notifications for errors impacting users
New Relic is more affordable for infrastructure monitoring and had a more mature app monitoring suite (but data dog is catching up). Data dog has better predictive analytics and DB monitoring.
New Relic works great if you are doing any sort of custom development and run a production web app. I’m not sure however how good the Docker support is because I haven’t used New Relic for that. I have also found that if you use almost exclusively SaaS providers and don’t do custom development there may be more economical options.

New Relic Feature Ratings

Comments

More Reviews of New Relic

  1. Home
  2. Observability Tools
  3. New Relic Reviews
  4. User Review of New Relic