Effective, intuitive, real-time monitoring platform with amazing ROI.
March 11, 2021

Effective, intuitive, real-time monitoring platform with amazing ROI.

Nathan Tsai | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

We use New Relic to monitor our transactions and database queries. We've implemented alerting when certain thresholds are met and create dashboards to pinpoint pain points in our system's performance. It's being used across our Engineering department and it addresses SLA, customer satisfaction, and system health.

Pros

  • Intuitive interface.
  • Useful charts.
  • Insightful data.

Cons

  • Steep learning curve.
  • The website is slow.
  • Saves on engineering time with quick insights.
I've used DataDog but have found that New Relic provides a better dashboard and monitoring platform. It's a much more complete product.
Google Cloud Operations Suite (formerly Stackdriver), Google BigQuery, Atlassian JIRA Align (formerly AgileCraft)
New Relic works great for monitoring a complex piece of software where performance matters most. It's great at identifying bottlenecks in your application and database queries. New Relic is also great for any DevOps team, as it allows quick visual access to complex systems.

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